Return Policy


We're confident that you'll be delighted with your Sana Bars purchase. If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a full refund of its purchase price. It's that simple.

How to Return an Item

  • Please return items within 14 days of delivery.

  • Write the reason for your return on your original packing slip.

  • Enclose the slip in the carton, put it in a mailer envelope or box and seal the package securely.

  • Send it to the return address on your shipping label.

The address is:

Sana Bars
Attention: Returns Department
6907 Wolf Run Drive
Charlotte, NC 28277 USA

  • If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above.

  • For your protection, please use UPS, Fedex or Insured Parcel Post for shipment.

  • A credit for the price of the item and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable unless a result of an error by Sana Bars, LLC


Our returns center cannot process exchanges. If you have found another item on our site that you would prefer over the one originally ordered, please return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.


If you have questions about your return, please contact us. Be sure to include the information in your packing slip in your correspondence.